Look at the text messages and do the exercises to practise and improve your reading skills. Listening exercise listen to the recording and choose the best response to each question or statement. Have one student plays the role of mary, and another the role of ann. Click on the link to view the telephone conversation exercise. In your overview of the class agenda, you have mentioned that unit 4 covers telephone skills. I know these sorts of things can happen from time to time. In the first conversation richard davies is calling the marketing department of a company and wants to be put through to rosalind wilson. In this lesson, you will learn commonly used phrases in telephone conversation. By telephone persons residing far away from each other can easily exchange necessary information. Telephone conversation between a lady and her local sports store. You can do the exercises online or download the worksheet as pdf. What is telephone conversation in business communication. Telephone conversations in english new model for learning english. What is telephone conversation or how to make effective telephone calls.
If students bring up the stock phrases used by the sales associates in. Listen to the conversation and then answer the questions based on the telephone call. Thats 4,036 pages filled with thousands of practical. Some of the most important phrases include how to answer the phone, how to ask for others, how to connect, and how to take messages. For the purpose of this manual learning incorporates two key activities. Telephone numbers listen to the telephone number by clicking the play link and choose the answer. Telephoning in english includes learning a number of special phrases, as well as focusing on listening skills. Telephone conversation worksheets english lessons for kids videos, printables, games, online tests teach kids with an engaging blended english program. Use updown arrow keys to increase or decrease volume. Telephone phrasal verbs 1 the following are common phrasal verbs we often use while on the telephone. Written by bob wilson robert clifford mcna ir wilson 20008 phone english exercise a match the phrases with their meanings and then translate them. You can click on the printer icon just below and to. Make a list of all of the reasons why a person may not be able to take a call e. How to answer and talk on the telephone in the workplace.
It provides a curriculum guide, goal setting tools, sample lesson plans, worksheets, assessment tools and an annotated bibliography of relevant resources. Give your friend a call and practice various conversations. The original has line breaks which makes the poem more of a conversation. These should help you get a feel for the language, and help you get some simple dialogue going with potential conversation partners and teachers helping you learn arabic.
Essential telephone english vocabulary online exercise. To print the lesson on a telephone conversation between a lady and her local sport shop right click on a white space and choose print. Important phrases for english telephone conversations. This resource kit is designed to help esl instructors plan lessons to meet their learners needs in the area of telephone skills. Telephone skills resource kit introduction purpose. Telephone classic find someone who activity whole class activity activity notes on page 2 with activity. Learn telephone english with business english pod lessons for making phone calls in english. From these conversations, we can learn phrases for beginning a phone call, taking and leaving messages, checking and clarifying information, and finishing a phone call. Telephone conversation is a poetic satire against the widespread racism still prevalent in the modern western society. This section is all about speaking on the phone in english.
Listen the conversation and then answer the question about the thief in the night. The receptionist person who answers the phone says that her boss is not at work now. Online english exercises for telephone english vocabulary with audio and pronunciation tests. This exercise allows students to use telephone english expressions from exercise two in a natural business conversation.
Lesson 1 telephone english phrases first lets learn some essential telephone vocabulary, and then youll hear examples of formal and informal telephone conversations. I bought an exercise bike from your store last year, and i am having problems with it. Telephone english business english lessons for telephoning in english and making phone calls in english. Exercises for practicing speaking on the telephone here are a few suggestions for practicing phone calls without looking at your partner.
There are three units in this pack on the phone this pack, money and shopping. Next you are going to hear a telephone conversation in which someone is booking a flight and then a hotel. In telephone conversations, it is common that we use modal verbs, question tags. Give your learner a copy of the worksheet 5 gapped transcript and. When helen answers the phone, she says, midtown computer solutions, helen speaking. Samuels window while playing cricket in the street. How does the secretary start the phone conversation. English esl telephone worksheets most downloaded 82. Fill in the missing words and then press see answer. For each exercise there is a description of what it is about and what level of english you need to do it from lowerintermediate to advanced.
In the same room put your chairs back to back and practice speaking on the phone, you will only hear the other persons voice which will approximate a telephone situation use the telephone this is pretty obvious, but really not used that often. Telephoning interactive activity you can print the dialogue. Communicating properly on the phone is especially important, as the person you are speaking to cannot see your facial movement or. Telephone conversations randalls esl cyber listening lab. When you do take a call, be sure to repeat the callers name, number, and message before you hang. Telephone english vocabulary exercises blair english. A multilevel english curriculum featuring cartoon animated videos, engaging games, interactive tests and a progress tracker. Write an example on the board, if your students lack imagination. Especially if you have a cheat sheet like this one im sharing with you.
Here in this article, i have listed down words and phrases to help you navigate french phone conversations like a pro. Tell students that they can begin to discuss the topic with these conversation questions. English listening practice listening skills are an essential part of any language. Check your understanding by reading the script below. On the telephone learnenglish teens british council. Ask students to get into pairs and give each pair a stack of the telephone conversation questions cards from tg 4. Finish the conversation by recapping on exactly what you are going to do as a result of the conversation. Find out how he or she feels when people ring up and what he or she might need to feel more confident in those situations. Eslflows guide to esl telephoning exercises for english language learners to practice using elementary language and. Telephone conversation by wole soyinka famous poems. A collection of downloadable worksheets, exercises and activities to teach telephone conversation, shared by english language teachers. Or better yet, how do you make phone calls in straight french. Our english for telephoning lessons are listed below with the newest lessons first.
The fear of talking on the phone in a second language will disappear if you practise often. In the following conversation between two work colleagues peter and juan, peter explains to juan the meaning of some commonly used english vocabulary for telephone calls. Telephones are such a regular feature of our everyday lives, it is easy to take them for granted and assume we. After the conversation, the group can provide feedback on best strategies to deal with the scenario. English for telephoning business english pod learn. As the title suggests, the poem depicts a telephone conversation between a westafrican man and a british landlady who shockingly changes her attitude towards the man soon after he reveals his racial identity. One of the oldest and widely used mechanical media of oral communication is telephone. From the context, try to guess what the meaning of the wordsphrases in bold are. Play a telephone conversation while students read and mimic the call as it plays. Its telephone conversation not television conversion and you may want to do a spell check on soyinkas bio here. Telephone conversation between a lady and her local sports store nancy. Explain that the conversations will follow the format of exercise two. It includes a sample telephone conversation, useful phrases collected from many sources and a pairwork activity in which ss sit back to back making conversations based on the messages given.
Telephone conversation english lesson easypacelearning. Why wasnt the caller able to contact the office the other day. If you want to jump straight to downloading the conversation topics, you may scroll down to the end of the page. Use internal office phones at work this is one of my favorites and great for. Then do the quiz at the end to check if you are right. Answer the telephone promptly within three rings if possible. To complete the exercise read the conversation and then answer the 12 questions about the conversation. Using the telephone day 1 maryland department of labor. However, i would suggest you still read the first part of the post, which delves into how you can get the most out of your conversation practice. Sorry to keep you waiting ill transfer you whats the area code for dublin. Exercise on a lady calling her local sports store to have her bike repaired. You can provide your own feedback in line with the course content.
If you answer the phone and you hear someone speaking in english, dont be afraid to reply. B use the phone english to fill the gaps in the dialogue. The structure and personnel of a law firm a guide to uk and us legal personnel. Have the students read along to the recorded dialogue. It consists of a list of expressions and vocabulary so that students can invent and practise their own phone conversation. For some variety, students need to think of three excuses for being busy. It includes a vocabulary list and quiz, common phrases and tips, and a series of practice exercises. Exercises, customer services, acting, telephone skills.